How one hospital slashed manual

Our hospital's investment in Confido Health's AI has, this far, been an excellent decision. Utilizing this powerful tool, we have been able to implement automation into our telephone management processes, resulting in a drastic reduction of manual telephone encounters, efficient call routing for various requests, quicker turnaround times for medication requests, and a reduction in the manual triage burden. We are excited to expand our collaboration with Confido Health's AI to a direct patient booking initiative.
Richard J. Perrotti
VP, Chief Administrator Provider Organization

Cutting call chaos: How one hospital slashed manual workload

Our hospital's investment in Confido Health's AI has, this far, been an excellent decision. Utilizing this powerful tool, we have been able to implement automation into our telephone management processes, resulting in a drastic reduction of manual telephone encounters, efficient call routing for various requests, quicker turnaround times for medication requests, and a reduction in the manual triage burden. We are excited to expand our collaboration with Confido Health's AI to a direct patient booking initiative.
Richard J. Perrotti
VP, Chief Administrator Provider Organization