AI AGENTS FOR HEALTHCARE OPERATIONS

Every patient call, answered. Every task, completed.

Confido Health answers every patient call and completes the task end to end, so staff save hours daily and patients never wait on hold.

Taking on tasks. Giving back time.

HIPAA compliant

SOC 2 Type II

Trusted by 1000+ dental and healthcare sites nationwide

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

The front desk is underwater

Every missed call is a patient left waiting.

Phone volume keeps climbing while staffing stays flat. The calls that slip through become downstream scheduling gaps, lost revenue, and burned-out teams.

30%+

of calls go unanswered at peak hours, sending patients to voicemail or to a competitor.

4 FTEs

of front-desk time can be consumed by appointment confirmations alone.

Burnout

phone overload pulls staff away from the patients standing in front of them.

Confido Health takes the repetitive 70% of the call queue off your team, and completes it inside the EHR.

Meet your AI agents

The team behind every answered call.

Confido Health works as named Voice AI agents, each tuned to a part of the patient journey.

Sara

AI

Front desk & scheduling

Answers every inbound call and completes the booking, end to end, on your existing lines.

Lily

AI

Patient outreach & care

Reaches patients before they fall through the cracks, with empathy and urgency when it counts.

Ryan

AI

Revenue & back office

Works the mid and back office, from coverage to claims, so revenue stops leaking downstream.

How it works

It sits between every patient channel and your EHR.

Confido Health answers on the channels you already use, holds a natural conversation, and writes the outcome straight into your systems.

What the AI Assistant handles

One assistant. Every workflow.

Confido Health works the front, mid, and back office. It answers, it completes the task, and it writes back. Select a workflow to see what it owns.

01

Appointment Management

Confido Health books, reschedules, confirms, and cancels across every provider and location, then backfills the waitlist. Outcomes write straight into the schedule.

01

Appointment Management

Confido Health books, reschedules, confirms, and cancels across every provider and location, then backfills the waitlist. Outcomes write straight into the schedule.

01

Appointment Management

Confido Health books, reschedules, confirms, and cancels across every provider and location, then backfills the waitlist. Outcomes write straight into the schedule.

01

Appointment Management

Confido Health books, reschedules, confirms, and cancels across every provider and location, then backfills the waitlist. Outcomes write straight into the schedule.

01

Appointment Management

Confido Health books, reschedules, confirms, and cancels across every provider and location, then backfills the waitlist. Outcomes write straight into the schedule.

01

Appointment Management

Confido Health books, reschedules, confirms, and cancels across every provider and location, then backfills the waitlist. Outcomes write straight into the schedule.

01

Appointment Management

Confido Health books, reschedules, confirms, and cancels across every provider and location, then backfills the waitlist. Outcomes write straight into the schedule.

01

Appointment Management

Confido Health books, reschedules, confirms, and cancels across every provider and location, then backfills the waitlist. Outcomes write straight into the schedule.

01

Appointment Management

Confido Health books, reschedules, confirms, and cancels across every provider and location, then backfills the waitlist. Outcomes write straight into the schedule.

01

Appointment Management

Confido Health books, reschedules, confirms, and cancels across every provider and location, then backfills the waitlist. Outcomes write straight into the schedule.

01

Appointment Management

Confido Health books, reschedules, confirms, and cancels across every provider and location, then backfills the waitlist. Outcomes write straight into the schedule.

01

Appointment Management

Confido Health books, reschedules, confirms, and cancels across every provider and location, then backfills the waitlist. Outcomes write straight into the schedule.

DEEP INTEGRATIONS

It works inside the systems you already run.

Confido Health connects to your EHR, PMS, and phone system through modern APIs and system-level connectors for the platforms that do not expose them. Your workflows stay the same. They just run faster.

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

client-logos

40+ live integrations across EHR, PMS, and telephony.

Explore all integrations

The impact

We tried to stay humble.
The numbers had other ideas.

Measured on work completed, not call minutes — live across every deployment. Hover a stat if you want the unfiltered version.

01

4.5 hrs

saved per provider, per day

02

95%

workflow success rate

03

97%

patient satisfaction

04

<1 min

to answer, every time

Customer stories

Proof from the front desk.

"Our front desk used to triage the phone before they could triage patients. Confido Health answers every call, books the appointment, and writes it back to our system, so the team is present for the people in the waiting room again."

Chief Operating Officer · Vantage Medical Associates

"Our front desk used to triage the phone before they could triage patients. Confido Health answers every call, books the appointment, and writes it back to our system, so the team is present for the people in the waiting room again."

Chief Operating Officer · Vantage Medical Associates

"Our front desk used to triage the phone before they could triage patients. Confido Health answers every call, books the appointment, and writes it back to our system, so the team is present for the people in the waiting room again."

Chief Operating Officer · Vantage Medical Associates

"Our front desk used to triage the phone before they could triage patients. Confido Health answers every call, books the appointment, and writes it back to our system, so the team is present for the people in the waiting room again."

Chief Operating Officer · Vantage Medical Associates

Built for high-admin care

Tuned to the way your specialty runs.

The same assistant, shaped to the workflows that drive volume in your practice. Select a specialty.

Nephrology

High recall volume and authorization-heavy visits. Confido Health keeps dialysis and clinic schedules full and coverage verified.

Dental & DSOs

Multi-location dental groups use Confido Health to answer every call and cut cancellations across practices on CareStack, Dentrix, and more.

Primary Care

Large patient panels mean relentless call volume. Confido Health handles scheduling, refills, and recall so the front desk can breathe.

Cardiology

Time-sensitive follow-ups and referrals. Confido Health closes the loop on every referral and books follow-up care.

Orthopedics

Surgical pipelines depend on clean scheduling. Confido Health coordinates pre-op and post-op visits and verifies benefits early.

Behavioral Health

Access is everything. Confido Health answers with empathy, books intake quickly, and follows up on no-shows.

Gastroenterology

Procedure prep and recall drive volume. Confido Health manages prep reminders and reactivates patients due for screening.

Women's Health

Annual and preventive recall is constant. Confido Health reaches due-soon patients and books in the same call.

Enterprise-grade by default

Healthcare-grade security, built in.

Confido Health meets the bar enterprise healthcare requires, and goes live without a rip-and-replace.

HIPAA compliant

Patient data handled to HIPAA standards across every workflow and integration.

SOC 2 Type II

Independently audited controls for security, availability, and confidentiality.

Live in 4 to 6 weeks

Confido Health connects to your stack and goes live without a rip-and-replace.

ROI in 60 to 90 days

Measurable impact on capacity, access, and revenue within the first quarter.

Questions, answered

What dental teams ask first.

Will it work across all of our locations?

Yes. Confido Health answers on your existing phone lines across every location, routing and booking by provider, office, and operatory.

Will it work across all of our locations?

Yes. Confido Health answers on your existing phone lines across every location, routing and booking by provider, office, and operatory.

Will it work across all of our locations?

Yes. Confido Health answers on your existing phone lines across every location, routing and booking by provider, office, and operatory.

Will it work across all of our locations?

Yes. Confido Health answers on your existing phone lines across every location, routing and booking by provider, office, and operatory.

See it answer a call in 30 minutes.

Bring a workflow that eats your front desk. We will show Confido Health complete it, live, inside your stack.