EHR / EMR · Healthcare
Confido Health, working
inside Epic.
Answers every patient call and completes the task inside your PMS
Books, reschedules, and confirms appointments
Manages recall, follow-ups, and cancellations across locations
Trusted by
1500+
dental and healthcare sites nationwide
Integration in action
Workflow categories Confido Health runs inside
Epic.
Appointment Management
Book, reschedule, and confirm across providers, written into Epic.
Insurance Verification
Eligibility and benefits verified against the chart before the visit.
Prescription Refills
Refill intake and pharmacy coordination, routed and logged in Epic.
Payment Management
Balance questions and billing follow-up tied to the patient record.
Referral Management
Track referrals and schedule specialists, closing the loop in Epic.
Patient Recall
Reach due and overdue patients and book them straight into Epic.
How it works
Live on Epic in
four steps.
Connect
of calls go unanswered at peak hours, sending patients to voicemail or to a competitor.
01
Configure
of calls go unanswered at peak hours, sending patients to voicemail or to a competitor.
02
Go live
of calls go unanswered at peak hours, sending patients to voicemail or to a competitor.
03
Measure
of calls go unanswered at peak hours, sending patients to voicemail or to a competitor.
04
Measured impact
What Epic groups see in the
first quarter.
Outcomes Confido Health delivers inside Epic, measured across live deployments.
60%
fewer no-shows
4.5 hrs
saved per provider daily
95%
workflow success
<1 min
response time
See it answer a call in
30 minutes.
Bring a workflow that eats your front desk. We will show Confido Health complete it, live, inside your stack.
Book a demo
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