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front office

The front office that answers every call.

Confido Health's Voice AI Assistant picks up every patient call, completes the task, and writes it back into your EHR. Your front desk shifts from phone overload to patient focus.
  • Answers every patient call and completes the task inside your PMS
  • Books, reschedules, and confirms appointments
  • Manages recall, follow-ups, and cancellations across locations

Trusted by 1500+ dental and healthcare sites nationwide

The front desk is underwater

Every missed call is a patient left waiting.

Phone volume keeps climbing while staffing stays flat. The calls that slip through become downstream scheduling gaps, lost revenue, and burned-out teams.

30%+

of calls go unanswered at peak hours, sending patients to voicemail or to a competitor.

4 FTEs

of front-desk time can be consumed by appointment confirmations alone.

Burnout

phone overload pulls staff away from the patients standing in front of them.
Meet your AI agents

The team behind every answered call.

Confido Health works as named Voice AI agents, each tuned to a part of the patient journey.
Without Confido Health
  • Calls ring out during lunch and after hours, straight to voicemail
  • Staff interrupt the patient at the desk to answer the phone
  • Cancellations leave chairs empty with no time to backfill
  • Confirmations and recall calls eat hours every shift
  • Patients wait on hold, then hang up and call elsewhere
With Confido Health
  • Calls ring out during lunch and after hours, straight to voicemail
  • Staff interrupt the patient at the desk to answer the phone
  • Cancellations leave chairs empty with no time to backfill
  • Confirmations and recall calls eat hours every shift
  • Patients wait on hold, then hang up and call elsewhere
What it handles

One assistant for the whole front office.

From the first ring to the EHR writeback, Confido Health owns the repetitive work your team should not have to.

Appointment Management

Book, reschedule, and confirm across providers, written into Epic.

Insurance Verification

Eligibility and benefits verified against the chart before the visit.

Prescription Refills

Refill intake and pharmacy coordination, routed and logged in Epic.

Payment Management

Balance questions and billing follow-up tied to the patient record.

Referral Management

Track referrals and schedule specialists, closing the loop in Epic.

Patient Recall

Reach due and overdue patients and book them straight into Epic.
How it works

It sits between your phones and your EHR.

From the first ring to the EHR writeback, Confido Health owns the repetitive work your team should not have to.
1

A patient calls

New patient, recall, or a question. Confido Health answers on your existing lines, instantly.
2

A patient calls

New patient, recall, or a question. Confido Health answers on your existing lines, instantly.
3

A patient calls

New patient, recall, or a question. Confido Health answers on your existing lines, instantly.
The impact

We tried to stay humble.
The numbers had other ideas.

Measured on work completed, not call minutes — live across every deployment. Hover a stat if you want the unfiltered version.
01

4.5 hrs

saved per provider, per day
02

95%

workflow success rate
03

97%

patient satisfaction
04

<1 min

to answer, every time
Questions, answered

What dental teams ask first.

Will it work across all of our locations?
Yes. Confido Health answers on your existing phone lines across every location, routing and booking by provider, office, and operatory.
Will it work across all of our locations?
Yes. Confido Health answers on your existing phone lines across every location, routing and booking by provider, office, and operatory.
Will it work across all of our locations?
Yes. Confido Health answers on your existing phone lines across every location, routing and booking by provider, office, and operatory.
Will it work across all of our locations?
Yes. Confido Health answers on your existing phone lines across every location, routing and booking by provider, office, and operatory.

See it answer a call in 30 minutes.

Bring a workflow that eats your front desk. We will show Confido Health complete it, live, inside your stack.
Book a demo
The Voice AI Assistant for healthcare administration. Taking on tasks. Giving back time.
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