Confido Health's Voice AI Assistant handles patient calls end-to-end, from scheduling to refills to payments, inside your EHR. Staff get hours back. Patients never wait on hold.
Listen to Confido Health's conversational AI handle a real patient call natural voice, real-time EHR lookups, scheduling logic applied, appointment booked. One conversation. Zero hold time.
Confido Health medical AI assistant holds real patient conversations and completes the workflow inside your EHR. Unlike scheduling software or call centers, no incomplete task gets handed off to staff. The conversation is the resolution.
The healthcare AI receptionist schedules, reschedules, and confirms appointments using natural conversation. It checks provider availability, applies your rules, and writes the result into your EHR, no staff follow-up needed.
Scheduling
Refill requests, pharmacy coordination, status updates, and escalation to clinical staff when needed. Fewer interruptions for your care team.
Clinical Workflow
Balance inquiries, payment reminders, copay clarification, and payment plan outreach. Faster collections, fewer billing calls to staff.
Revenue Cycle
Outbound conversational AI reaches patients for preventive care, chronic care follow-ups, and missed appointment rebooking. Thousands of recall conversations executed, across every location, without staff outreach.
Outbound Campaigns
Pre-visit eligibility checks, coverage confirmation, authorization follow-ups, and missing information resolution before the patient arrives.
Pre-Visit
Referral status inquiries, specialist scheduling, patient reminders, and follow-ups that close the loop on every referral sent.
Care Continuity
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Measurable ROI within the first 60 to 90 days. Not a promise. A pattern.
Map your scheduling rules, workflows,
and EHR/PMS environment. Confido Health
adapts to how your organization already
operates.
Week 1â2
Connect directly to your EHR, PMS, and phone system. AI workflows go live with real-time read and write capabilities.
Week 3â5
Operational dashboards reveal performance across every location. Continuous improvement. Measurable ROI within 60 to 90 days.
Week 6+
Have more questions? We'd love to help! You can email us at founders@confido.health
Healthcare conversational AI uses voice-based AI to hold natural, real-time patient conversations and complete administrative tasks. Confido Health is a healthcare conversational AI platform that answers patient calls, understands intent, and executes workflows scheduling, refills, insurance, billing, recalls directly inside your EHR. No IVR menus. No chatbots. Real conversations, real task completion.
Yes. HIPAA compliant, SOC 2 Type I complete, Type II underway. U.S.-only data processing. BAA provided. Role-based access controls. Continuous monitoring via Vanta. Data ownership stays with your organization.
IVR routes calls. Answering services take messages. Neither completes the task. Confido Health medical AI receptionist holds a real conversation, checks your EHR in real time, and resolves the request in one call. No transfers, no callbacks.
Yes. Scheduling plus insurance check in one call, reschedule plus refill in another. Context maintained across topics. Dropped calls auto-trigger follow-up. Clinical escalations include full conversation context.
Depth. Most healthcare call center AI handles triage or FAQ. Confido completes workflows end-to-end, inbound and outbound, across 40+ EHR integrations, in 20+ languages. Not a point solution.
4 to 6 weeks. Workflow mapping, EHR integration, conversation configuration, and testing. No disruption to operations. The AI receptionist for medical office handles calls as soon as integration is live.
Your patients are calling right now. The question is whether AI picks up instantly or your overloaded front desk does in 15-20 mins. Book a demo and see the difference.
