Case studies
Hear from our customers
(Measurable impact on day one.)
Imagine instantly adding administrative staff, working day and night, to complete your most tedious, repetitive work: appointments, phone calls, texts, email, faxes, insurance, prior authorizations, prescription refills, payments, and more.
1,500+ medical & dental providers trust Confido Health
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FEATURED PARTNERS
Our customers say it best
We get about 20,000 phone calls each week. Confido Health is able to handle 40% of those calls automatically. On average, we were probably getting about 130 calls a day and now see about 70. Missed calls have gone down significantly, patients are happier because calls get answered quickly, and staff can focus on the calls that make the biggest impact on patient health.
We're losing patients because of phone calls. Confido Health came in to not just help us reorganize the system but alleviate the pressure of the front desk trying to do three, four things at the same time. If the phones are not ringing, they can concentrate on the patients going through that door.
Our hospital's investment in Confido Health's AI has been an excellent decision. The platform has streamlined telephone management through automation, reducing manual call handling, improving call routing, speeding up medication request turnaround times, and easing the manual triage burden. We're excited to expand our partnership with Confido Health into direct patient booking.
Working with Confido Health has been exceptional. Their team took the time to understand our workflows, call triage process, and patient care model, delivering solutions tailored to the complexity of our FQHC operations. Communication has been seamless, execution has exceeded expectations, and this partnership is already helping elevate our patient experience in a meaningful way.
ROI Examples
Big impact.Ā Ā
Bigger numbers.
(Patients feel heard and seen
with ROIĀ on day one)
See what a System of Action can do for your practice
