Primary care
Same-day care, same front desk.
Sore throat at 8 a.m. gets seen by noon, not sent to urgent care.
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1,500+ medical & dental providers trust Confido Health
Your follow-up list is longer than your team’s day.
(Automate tedious, repetitive admin work.)
Missed visits, overdue lab work, and unconfirmed referrals pile up faster than any team can call through them. Tackle every list and every patient request with Confido Health AI agents.
The patient Journey
From a sick visit to the annual exam,
no patient drifts away.
(Across the entire patient journey)
AI agents send the reminder, the follow-up nudge, and the annual exam invite, on time, to every patient.
HOW CONFIDO HEALTH WORKS
See what agentic AI can do for your practice
(handle workflows, end-to-end)
Confido Health works across the front, mid, and back office, from appointment bookings to insurance checks, referrals, and patient balances.
Every channel, every workflow
A call, a text, or an email gets the same care, in any of 20+ languages.
Built around your rules
Visit lengths, provider preferences, and payer quirks are set up once and applied every time.
Every action on the record
Every finished task is written back to your EHR, so your records are always up to date.
deep integrations
Turn your system of record into a system of action.
(without migrating your tech stack)
Your EHR, PMS, and phone system stay exactly as they are. Confido Health works inside them, right where your practice already works.
50+ integrations
Across all major systems
API + legacy
Compatible with both system types
4-6 weeks
Kickoff to go-live
How We Show Up
From 500 to nearly 40,000 outreach calls a month.
We lost patients to missed calls and long holds. Now our bilingual AI books visits 24/7 and reaches out for mammograms and colonoscopies. Hold complaints are gone, staff can breathe, and our community feels cared for.
60%
of inbound calls resolved with AI
90%
of outbound calls fully handled by AI
13,000
patients served by AI teammates
3 FTEs
worth of capacity added
5 weeks
from contract to live calls
What does it look like when Confido Health integrates into your practice?
Our impact
Take a look at the numbers.
4+
FTEs equivalent work
+15%
Monthly revenue uplift
+70%
Tasks completed end to end
+50%
Reduction of no-shows
Explore more ways to put Confido Health to work.
The same AI teammates can take on more of your practice, one workflow at a time.
Appointment Management
Books, reschedules, and reminds patients across every provider and site.
Care Gaps Management
Works your care gap list every week, by call, text, and email.
Patient Reactivation
Reaches patients who have not been in for a year and books them back.
Prescription Refills
Handles refill requests per your policy and routes questions to staff.
FAQs
Learn what other providers are asking
01
Which EHR, PMS, and phone systems do you integrate with?
Confido Health works with 50+ EHR, PMS, and phone systems, reading and writing directly in your records so your workflows stay the same. If you are unsure whether yours is supported, reach out and we will confirm and share our integration roadmap.
02
What happens when a patient needs a person?
Confido Health screens every request for warning signs. Urgent cases are warm-transferred to your clinical team right away with context, while routine requests are booked as usual.
03
Will this replace our front desk staff?
No. Confido Health takes on routine requests across calls, texts, emails, and faxes, so your staff can spend more of their day with patients and on the work that needs a person.
04
How long does it take to go live?
Most practices are live in four to six weeks. Your team helps define scheduling rules and workflows, and Confido Health handles the build, integration, and testing without disrupting your day-to-day operations.
05
Is Confido secure and HIPAA compliant?
Yes. Confido is HIPAA compliant and certified to SOC 2 Type II and ISO 27001. Patient data is protected in transit and at rest, and every interaction is logged for audit. Security documentation is available for your IT and compliance review on request.
Unlock the potential of your practice
It's time to reduce administrative burden, strengthen operations, and create more capacity for the work that matters most.
