Answers every patient call, 24/7, in 20+ languages
Books office visits, colonoscopies, and EGDs into your EHR
Sends prep and procedure reminders so no slot goes to waste
Handles refill requests and routes urgent calls to your staff
3M+
Patients reached
97%
Patient satisfaction
50%
Fewer no-shows
40+
Integrations
Talk to our experts
Book a demo and see Confido Health run on your workflows in 30 minutes.
Trusted by 1500+ dental and healthcare sites nationwide
Meet Our AI Assistant
Hear what your patients would hear.
In 90 seconds, our AI assistant answers, books the new-patient visit, and instantly updates your EHR. No staff handoff, no hold time. Time back for your staff.
The procedure schedule is leaking
Every patient on hold is a procedure slot at risk.
A same-day cancellation cannot be rebooked; prep takes a day, and the slot is gone. Patients call about referrals, prep questions, rescheduling, and refills, and every unanswered one chips at the calendar. Confido Health answers every call, 24/7, and completes the task inside your EHR.
1 in 4
new-patient calls go unanswered. A majority never call the practice back.
#1
practice leaders rank scheduling calls as their most time-consuming phone work.
60%
of callers hang up after one minute on hold. Most never call back.
Confido Health answers every call across your locations and completes the task inside your EHR.
What the AI Assistant handles
One assistant. Every workflow.
Confido Health works the front, mid, and back office. It answers, it completes the task, and it writes back.
Appointment Management
Books, reschedules, and confirms across every provider and location.
"We get about 20,000 calls each week across our 51 locations, and Confido handles 40% automatically. At many of our locations, daily call volume has dropped from around 130 calls to about 70, significantly reducing missed calls and giving staff more time to focus on patient care."
Srinivas Danda
Chief Operating Officer.
Workflow
âBefore Confido, we were losing patients to missed calls and long hold times. Now our AI handles calls 24/7, schedules appointments, and patient complaints about hold times are zero.â
Maria Trusa
Chief Executive Officer
Workflow
âBefore Confido Health, we were losing patients because of missed calls. Now our front desk isn't juggling everything at once and can focus on the patients walking through the door.â
Maria Felipe
Senior Operations Manager
Workflow
âConfido Health didn't just deliver technology; they became a true partner. They understood our workflows, listened to our needs, and built solutions that fit our FQHC. They've exceeded every expectation.â
Elena Segroves
Sr. Site Operations Officer
Workflow
âConfido Health has transformed our phone operations. We've reduced manual calls, improved routing, accelerated medication requests, and freed our team from much of the triage burden.â
Richard Perrotti
VP, Chief Administrator Provider Organization
Works inside your stack
Connected to the EHR systems you already run.
Confido Health writes into your EHR and answers on your phone system. Your workflows stay the same. They just run faster.
40+ live integrations across EHR, PMS, and telephony.
Confido Health meets the bar enterprise healthcare requires, and goes live without a rip-and-replace.
HIPAA compliant
Patient data handled to HIPAA standards across every workflow and integration.
SOC 2 Type II
Independently audited controls for security, availability, and confidentiality.
Live in 4 to 6 weeks
Confido Health connects to your stack and goes live without a rip-and-replace.
ROI in 60 to 90 days
Measurable impact on capacity, access, and revenue within the first quarter.
Questions, answered
What GI teams ask first.
Does it integrate with our EHR and phone system?
Yes. Confido Health connects with 40+ medical, dental, specialty, and telephony systems, reading and writing directly inside your EHR or PMS so every completed task is reflected in your source of truth.
What happens when a call needs a human?
The AI Voice Assistant transfers the call warmly to your staff with full context, so patients never repeat themselves. Your team stays in control of every escalation path.
Is Confido Health HIPAA compliant?
Yes. Confido Health is HIPAA compliant and SOC 2 Type II certified, with enterprise-grade safeguards for patient data at every step.
How long does it take to go live?
Most organizations deploy in 4 to 6 weeks and see measurable ROI within 60 to 90 days.
See the AIÂ Assistants in action in 30 minutes.
Bring a workflow that eats your staff time. We will walk you through how Confido Health completes it, step by step.
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