Nephrology
Kidney care runs on a schedule.
So should your front office.
From the first referral to every follow-up, AI agents line up labs and visits in the right order, so no patient falls behind and your team can focus on care.
1,500+ medical & dental providers trust Confido Health
CKD does not keep office hours.
(AI agents keep the office running day and night.)
A referral at 6 p.m. Friday, a refill request on Saturday, a dialysis question at midnight: none of them should wait until Monday. Confido Health’s AI agents answer every message, book appointments, and send urgent issues to your on-call team.
The patient Journey
From the first referral to every check-in after.
And every lab in between.
(Most stay with you for years.)
Confido Health books each lab ahead of the visit it informs,
so no one falls out of rhythm.
HOW CONFIDO HEALTH WORKS
See what agentic AI can do for your practice
(handle workflows, end-to-end)
Confido Health works across the front, mid, and back office, from appointment bookings to insurance checks, referrals, and patient balances.
Every channel, every workflow
A call, a text, or an email gets the same care, in any of 20+ languages.
Built around your rules
Visit lengths, provider preferences, and payer quirks are set up once and applied every time.
Every action on the record
Every finished task is written back to your EHR, so your records are always up to date.
deep integrations
Turn your system of record into a system of action.
(without migrating your tech stack)
Your EHR, PMS, and phone system stay exactly as they are. Confido Health works inside them, right where your practice already works.
50+ integrations
Across all major systems
API + legacy
Compatible with both system types
4-6 weeks
Kickoff to go-live
How We Show Up
Cutting no-shows by 50% across 51 clinics
“We get about 20,000 phone calls each week. Confido Health AI agents handle 40% of those calls end-to-end.”
900+
staff hours returned every month
40%
of calls handled end to end by AI
50%
reduction in no-shows
4 FTEs
equivalent of work taken on
60%
appointments handled by AI
What does it look like when Confido Health integrates into your practice?
Our impact
Take a look at the numbers.
4+
FTEs equivalent work
+15%
Monthly revenue uplift
+70%
Tasks completed end to end
+50%
Reduction of no-shows
Explore more ways to put Confido Health to work.
The same AI teammates can take on more of your practice, one workflow at a time.
Appointment Management
Books, confirms, and rebooks visits across every clinic and provider.
Insurance Verification
Checks Medicare and secondary coverage before every visit.
Fax Automation
Reads referral and records faxes and files each one to the right chart.
Patient Recall
Brings patients back when labs or follow-up visits are overdue.
FAQs
Learn what other providers are asking
01
Which EHR, PMS, and phone systems do you integrate with?
Confido Health works with 50+ EHR, PMS, and phone systems, reading and writing directly in your records so your workflows stay the same. If you are unsure whether yours is supported, reach out and we will confirm and share our integration roadmap.
02
What happens when a patient needs a person?
Confido Health screens every request for warning signs. Urgent cases are warm-transferred to your clinical team right away with context, while routine requests are booked as usual.
03
Will this replace our front desk staff?
No. Confido Health takes on routine requests across calls, texts, emails, and faxes, so your staff can spend more of their day with patients and on the work that needs a person.
04
How long does it take to go live?
Most practices are live in four to six weeks. Your team helps define scheduling rules and workflows, and Confido Health handles the build, integration, and testing without disrupting your day-to-day operations.
05
Is Confido secure and HIPAA compliant?
Yes. Confido is HIPAA compliant and certified to SOC 2 Type II and ISO 27001. Patient data is protected in transit and at rest, and every interaction is logged for audit. Security documentation is available for your IT and compliance review on request.
Unlock the potential of your practice
It's time to reduce administrative burden, strengthen operations, and create more capacity for the work that matters most.
