EHR and IVR Integrations
Turn your system of record into a system of action.
(without migrating your tech stack.)
Confido Health integrates with the EHR and systems your organization already knows and trusts, adding new capabilities without adding another way of working.
How EHR Integration Works
Purpose-built for 50+ healthcare systems
By integrating with the EHR, IVR, and other systems at the heart of your operation, Confido Health brings purpose-built AI agents into your existing workflows, seamlessly.
50+ systems and counting.
Integrating with more than 50+ leading healthcare systems to connect across the tech that providers already use every day.
Keep your stack.
No rip-and-replace. No major technology migration. Confido Health layers into your existing environment.
No API? No problem.
Works with both modern platforms and legacy systems, extending AI-powered workflows across technology of every generation.
Your ROI
A snapshot of a fully integrated practice
4+
FTEs equivalent work
+15%
monthly revenue uplift
95%
AI handle rate
50%
Reduction of no-shows
SLIDE
Making measurable impact across specialties.
Confido came in not just to help us reorganize the system, but to alleviate the pressure of the front desk trying to do three or four things at the same time. By having that system implemented, it will help us grow.
I would highly recommend the Confido team. With Confido Health's AI, I know that I'm going to make a difference not only financially, but in our patients' lives.
Patients are happy because their calls are getting answered quickly. Our staff is happy because now they handle fewer calls and can focus on important calls that make an impact on patients' health.
Resources
Learn more about what a Confido Health integration could do for your practice
FAQs
Common questions, clear answers.
(what healthcare teams really want to know)
01
Which EHR, PMS, and phone systems do you integrate with?
Confido Health works with 50+ EHR, PMS, and phone systems, reading and writing directly in your records so your workflows stay the same. If you are unsure whether yours is supported, reach out and we will confirm and share our integration roadmap.
02
What happens when a patient needs a person?
Confido Health screens every request for warning signs. Urgent cases are warm-transferred to your clinical team right away with context, while routine requests are booked as usual.
03
Will this replace our front desk staff?
No. Confido Health takes on routine requests across calls, texts, emails, and faxes, so your staff can spend more of their day with patients and on the work that needs a person.
04
How long does it take to go live?
Most practices are live in four to six weeks. Your team helps define scheduling rules and workflows, and Confido Health handles the build, integration, and testing without disrupting your day-to-day operations.
05
Is Confido secure and HIPAA compliant?
Yes. Confido is HIPAA compliant and certified to SOC 2 Type II and ISO 27001. Patient data is protected in transit and at rest, and every interaction is logged for audit. Security documentation is available for your IT and compliance review on request.
Unlock the full potential of your practice.
