Answers every patient call, 24/7, in 20+ languages
Books, reschedules, and recovers cancelled appointments
Runs hygiene recalls and reactivation without staff outreach
Reads/writes directly into 40+ PMS and phone systems
3M+
Patients reached
97%
Patient satisfaction
50%
Fewer no-shows
40+
Integrations
Talk to our experts
Book a demo and see Confido Health run on your workflows in 30 minutes.
Trusted by 1500+ dental and healthcare sites nationwide
Meet Our AI Assistant
Hear what your patients would hear.
Listen to how Confido Health's dental AI assistant handles a real patient scheduling call checking chair availability, applying your rules, and updating your PMS all without hold times.
The dental front desk is underwater
Every missed call is a patient who books elsewhere.
When the phone rings through lunch or after hours, patients go without help, but not anymore. Every call gets answered, 24/7, freeing your team from repetitive calls to focus on the patient care only they can handle.
1 in 4
new-patient calls go unanswered. A majority never call the practice back.
15%+
of patients are same-day cancellations whose missed call prevents rescheduling.
4+ hrs
a day per location lost to confirmations, recall, and insurance calls.
Confido Health answers every call across your locations and completes the task inside your PMS.
What the AI Assistant handles
One assistant. Every workflow.
Confido Health works the front, mid, and back office. It answers, it completes the task, and it writes back.
Appointment Management
Books, reschedules, and confirms across every provider and location.
"We get about 20,000 calls each week across our 51 locations, and Confido handles 40% automatically. At many of our locations, daily call volume has dropped from around 130 calls to about 70, significantly reducing missed calls and giving staff more time to focus on patient care."
Srinivas Danda
Chief Operating Officer.
Workflow
“Before Confido, we were losing patients to missed calls and long hold times. Now our AI handles calls 24/7, schedules appointments, and patient complaints about hold times are zero.”
Maria Trusa
Chief Executive Officer
Workflow
“Before Confido Health, we were losing patients because of missed calls. Now our front desk isn't juggling everything at once and can focus on the patients walking through the door.”
Maria Felipe
Senior Operations Manager
Workflow
“Confido Health didn't just deliver technology; they became a true partner. They understood our workflows, listened to our needs, and built solutions that fit our FQHC. They've exceeded every expectation.”
Elena Segroves
Sr. Site Operations Officer
Workflow
“Confido Health has transformed our phone operations. We've reduced manual calls, improved routing, accelerated medication requests, and freed our team from much of the triage burden.”
Richard Perrotti
VP, Chief Administrator Provider Organization
Works inside your stack
Connected to the dental systems you already run.
Confido Health writes into your PMS and answers on your phone system. Your workflows stay the same. They just run faster.
40+ live integrations across EHR, PMS, and telephony.
Confido Health meets the bar enterprise healthcare requires, and goes live without a rip-and-replace.
HIPAA compliant
Patient data handled to HIPAA standards across every workflow and integration.
SOC 2 Type II
Independently audited controls for security, availability, and confidentiality.
Live in 4 to 6 weeks
Confido Health connects to your stack and goes live without a rip-and-replace.
ROI in 60 to 90 days
Measurable impact on capacity, access, and revenue within the first quarter.
Questions, answered
What dental teams ask first.
Does the AI receptionist integrate with Dentrix, Eaglesoft, and Open Dental?
Yes, Confido Health integrates with these PMS systems along with Denticon/Cloud9, CareStack, Curve Dental, DSN, Dolphin, OrthoTrac, Ortho2, and more; furthermore, more and more PMS systems are being integrated every month
How is this different from a dental answering service?
An answering service takes a message; Confido Health’s AI Voice Agent fully handles the dental appointment scheduling, completing the task from receiving the call to booking the appointment.
Will patients know they're talking to an AI receptionist?
Yes, disclosure happens at the start of the call, clearly and non-deceptively.
Can it handle dental emergencies after hours?
Yes, Confido Health’s AI triages urgency and warm-transfers to on-call staff 24/7, helping deal with these emergencies so that the staff is given basic information to assist them in their patient care. Furthermore, these patients will automatically receive follow-up calls to check if they require any more assistance.
How is this different from a dental answering service?
A traditional dental answering service takes messages and routes calls. Confido Health completes the task. When a patient calls to reschedule, the AI checks chair and provider availability, applies your rules, updates the appointment in your PMS, and confirms with the patient in one call. No message pads. No callbacks. No open loops.
See the AI Assistants in action in 30 minutes.
Bring a workflow that eats your staff time. We will walk you through how Confido Health completes it, step by step.
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