To provide the most accurate analysis and ensure optimal results, please contact Confido Health for a detailed assessment.
To provide the most accurate analysis and ensure optimal results, please contact Confido Health for a detailed assessment.
.svg){kind=small}
.svg)
Measurable ROI within the first 60 to 90 days. Not a promise. A pattern.
Have more questions? We'd love to help! You can email us at founders@confido.health
Confido Health's Voice AI Assistant answers inbound patient calls, identifies the caller, understands intent, and completes the task end-to-end. That includes scheduling, rescheduling, refill requests, insurance questions, and more. Every action writes directly into your EHR, so staff don't need to follow up manually.
No. Confido Health is designed to support your team, not replace it. The AI handles repetitive call volume so your staff can focus on patients in the office, complex cases, and care coordination. Most practices see the equivalent of 4-5 FTEs worth of capacity added without hiring.
Confido Health integrates with 40+ EHR, PMS, and telephony systems including athenahealth, eClinicalWorks, ModMed, NextGen, Epic, Dentrix, Open Dental, CareStack, RingCentral, Mango, 3CX, and more. Integrations are bidirectional, meaning the AI reads from and writes back into your systems in real time.
Most practices go live within 4 to 6 weeks. That includes operational discovery, system integration, and workflow configuration. There's no disruption to your existing operations during deployment.
Confido Health is fully HIPAA compliant with a completed SOC 2 Type I audit and Type II currently underway. All patient data is stored and processed exclusively in the U.S. The platform follows minimum necessary data standards, and all data ownership remains with your organization.
Confido Health is built with deliberate human escalation paths. When a call requires clinical judgment or falls outside configured workflows, it's routed to your staff in real time with full context. Nothing gets dropped.
No. Confido Health supports administrative communication workflows such as call handling, appointment scheduling, reminders, routing, and patient access. Confido Health does not provide diagnosis, treatment, telehealth, medical advice, or prescription fulfillment.
No. Confido Health does not approve, prescribe, dispense, sell, or fulfill medications. If a medication-related request is captured, it is routed to the healthcare provider’s authorized team for review and follow-up.
Confido Healthis designed for healthcare organizations and supports HIPAA-aligned workflows under the appropriate Business Associate Agreement. Patient data and PHI are governed by the applicable BAA and customer configuration.
See how Confido Health's medical AI receptionist handles real patient calls, completes real workflows, and delivers measurable results for healthcare practices like yours.
Book a Demo
