Agentic AI for healthcare operations
Your AI partner for patient access and revenue cycle workflows
(across phone, fax, text, email, and more.)
Reduce administrative load, find more time for care, and make missed calls a thing of the past with the most advanced AI for end-to-end healthcare operations.
Why Confido Health
Automate tedious, repetitive tasks and free your admin staff to be with patients
Confido Health builds the AI agents that eliminate operational friction, giving staff more time for patients, and practices the capacity that grows care.
Automatically execute routine workflows
Give your staff more time with patients by eliminating the overwhelming busy work that causes burnout.
Stop letting opportunities fall through the cracks
Keep patients, information, and workflows moving with AI that coordinates work across your entire organization.
Grow your capacity, not your complexity
Scale patient access and operations without adding administrative complexity or expanding headcount.
HOW CONFIDO HEALTH WORKS
See what agentic AI can do for your practice
(handle workflows, end-to-end)
Confido Health works across the front, mid, and back office, from appointment bookings to insurance checks, referrals, and patient balances.
Every channel, every workflow
A call, a text, or an email gets the same care, in any of 20+ languages.
Built around your rules
Visit lengths, provider preferences, and payer quirks are set up once and applied every time.
Every action on the record
Every finished task is written back to your EHR, so your records are always up to date.
deep integrations
Turn your system of record into a system of action.
(without migrating your tech stack)
Your EHR, PMS, and phone system stay exactly as they are. Confido Health works inside them, right where your practice already works.
50+ integrations
Across all major systems
API + legacy
Compatible with both system types
4-6 weeks
Kickoff to go-live
FEATURED PARTNERS
Hear from our customers
Watch Video
A 19-location dental practice recovered $150k quarterly with Confido Health
Facing high call volume and rising cancelations, Alpha Dental turned to Confido Health to recover the revenue that slipped through the cracks.
Confido came in not just to help us reorganize the system, but to alleviate the pressure of the front desk trying to do three or four things at the same time. By having that system implemented, it will help us grow.
Watch Video
Formé Medical Center cut missed calls to zero with Confido Health
Facing patients lost to missed calls and long hold times, Formé Medical Center turned to Confido Health to answer every call around the clock, in the language each patient speaks.
"I would highly recommend the Confido team. With Confido Health's AI, I know that I'm going to make a difference not only financially, but in our patients' lives.
Watch Video
Dallas Renal Group now answers 40% of its 20,000 weekly calls automatically with Confido Health
Facing 20,000 calls a week and too many going unanswered, Dallas Renal Group turned to Confido Health to pick up every patient call and free staff for the ones that affect patient health.
Patients are happy because their calls are getting answered quickly. Our staff is happy because now they handle fewer calls and can focus on important calls that make an impact on patients' health.
Autonomous, agentic workflows
Measurable impact from day one
Every touchpoint secured, every workflow handled.
Enterprise-grade security and compliance safeguard sensitive information across every patient interaction and workflow.
Powered by
HIPAA compliant
Patient data handled to HIPAA standards across every workflow and integration.
SOC 2 Type II
Independently audited controls for security, availability, and confidentiality.
SLIDE
Our impact
Take a look at the numbers.
4+
FTEs equivalent work
+15%
monthly revenue uplift
95%
AI handle rate
50%
Reduction of no-shows
WHAT WE DO
Moving healthcare forward with solutions for every team.
Unlock efficiency that expands capacity without adding headcount
Reduce operational costs, improve organizational
performance, and scale without continually adding
administrative staff.
Appointment Management
Books, reschedules, and confirms across every provider and location.
Patient Recall
Reaches overdue patients and rebooks care in the same conversation.
Patient Reactivation
Re-engages lapsed patients and gets them back on the schedule.
Payer Intelligence
Turns payer interactions into data that shows where revenue leaks.
Keep patients moving
and revenue flowing
Automate the repetitive work behind patient access and revenue cycle management so your team can focus on the exceptions that require a human touch.
Insurance Verification
Checks eligibility and benefits so every visit starts with clean coverage.
Prior Authorization
Submits and tracks authorizations so approvals land before the visit.
Referral Management
Schedules with specialists and closes the loop on every referral.
Payment Management
Answers billing questions and calls patients with open balances to settle them.
Fits what you have
to strengthen everything you do
Deploy AI with confidence through secure integrations, reliable workflows, and operational intelligence that works seamlessly with your existing technology.
Fax Processing
Reads inbound faxes, extracts the detail, and files to the chart.
Prescription Refills
Takes refill requests and coordinates with the pharmacy end to end.
Denial Management
Identifies denied claims and prepares appeals for resubmission.
Emergency Support
Routes urgent requests to on-call staff in seconds, following your escalation rules.
Resources
Learn more about agentic AI in healthcare operations
Data-driven insights, customer testimonials, and the numbers that truly matter.
FAQs
Common questions, clear answers.
(what healthcare teams really want to know)
01
Which EHR, PMS, and phone systems do you integrate with?
Confido Health works with 40+ EHR, PMS, and phone systems, reading and writing directly in your records so your workflows stay the same. If you are unsure whether yours is supported, reach out and we will confirm and share our integration roadmap.
02
What happens when a patient needs a person?
Confido Health screens every request for warning signs. Urgent cases are warm-transferred to your clinical team right away with context, while routine requests are booked as usual.
03
Will this replace our front desk staff?
No. Confido Health takes on routine requests across calls, texts, emails, and faxes, so your staff can spend more of their day with patients and on the work that needs a person.
04
How long does it take to go live?
Most practices are live in four to six weeks. Your team helps define scheduling rules and workflows, and Confido Health handles the build, integration, and testing without disrupting your day-to-day operations.
05
Is Confido secure and HIPAA compliant?
Yes. Confido is HIPAA compliant and certified to SOC 2 Type II and ISO 27001. Patient data is protected in transit and at rest, and every interaction is logged for audit. Security documentation is available for your IT and compliance review on request.
Join healthcare teams keeping patients moving, operations smooth, and revenue growing.
