Revolutionizing Healthcare

Revolutionizing Healthcare Operations with AI

We save your staff at least 2 hours every day with the help of our AI agents, who automate repetitive tasks like scheduling to follow-ups.
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IT works

Trusted and used daily by healthcare providers

Confido has automated 100,000+ hours' worth of manual tasks so far, while recovering millions of dollars from lost revenues
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Our Approach

Problem

Staffing crisis
Industry is short by 6.5 million staff, excluding doctors, in 2023
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High cost of operations
The shortage has led to constrained patient access, overworked staff, and reduced margins
Our Approach

Our Solution

Our AI agents work 24/7 to handle your outbound & inbound calls, data entry, and unlocking new revenue opportunities going beyond your existing staffing constraints. This frees up your existing staff bandwidth to focus on providing high-quality care to the patients.
AI AGENTS
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Appointment management
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Payment collections
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Pre-op
Pre-op
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Post-op
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Chronic Care
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Care Gaps
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TCM
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SDOH screening
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How we do it

Our Solution

Confido built both patient-facing and provider-facing applications, powered by RPA and AI to smartly handle personalized interactions over calls/texts, complete data entry tasks, and determine actions that need to be taken in sync with your EHR intelligently. Confido has also developed expert-approved templates for various tasks which can be readily deployed within less than 30 days of implementation time, ensuring minimal demand on staff time to go live.
Book a Demo
It works

Trusted and used daily by healthcare providers

Confido has automated 100,000+ hours worth manual tasks so far while recovering millions of dollars from lost revenues
client-logosclient-logosclient-logosclient-logosclient-logosclient-logosclient-logosclient-logosclient-logos
client-logosclient-logosclient-logosclient-logosclient-logosclient-logosclient-logosclient-logosclient-logos
Our Approach

Problem

alert-icon
Staffing crisis
Industry is short by 6.5mn staff excluding the doctors in 2023.
High cost of operations
Shortage had led to constrained patient access, tired workers and poor margins.
Our Approach

Our Solution

Our AI agents work 24/7 to handle your outbound & inbound calls, data entry work and unlocking new revenue opportunities going beyond your existing staffing constraints. This frees up your existing staff bandwidth to focus on providing high quality care to the patients.
AI AGENTS
agent-image
appointment-management-icon
Appointment management
payment-collections-icon
Payment collections
agent-image
Pre-op
Pre-op
post-op-icon
Post-op
chronic-care-icon
Chronic Care
agent-image
care-gaps-icon
Care Gaps
TCM-icon
TCM
SDOH-screening-icon
SDOH screening
solution-image
Our Approach

How we do it

Confido built both patient-facing and provider-facing applications, powered by RPA and AI to smartly handle personalize interactions over calls/texts, complete data entry tasks and determine actions that need to be taken in sync with your EHR intelligently. Confido has built expert approved templates for various tasks which can be readily deployed within less than 30 days of implementation time ensuring we don’t demand dedicated staff time to go live.
Book a demo
Usecases

Discover How Our Solutions Are Transforming Industries

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Appointment Management
Sara can schedule, reschedule and cancel appointments by doing both outbound & inbound interactions, handling voicemails and ensuring a filled calendar.
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Payment Collections
Sara will streamline staff workflow by automating follow-ups, sending accurate payment links, and answering statement queries, eliminating the need for manual calls and reminders.
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Pre and Post Operative Engagement
Ryan will ensure patients are prepared for procedures with necessary tests and clearances, and post-discharge, will educate them, ensure medication adherence, and answer FAQs.
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Close Care Gaps
Lily can smartly identify patients at risk from the EHRs on multiple parameters, do proactive reach outs to make sure patients come for their visits for screenings, wellness visits etc to improve quality of care while enabling enhanced reimbursements.
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Transitions of Care
Lily is trained on empathy to make sure she patiently listens to patient concerns especially post discharge while ensuring it motivates them to schedule follow up visits within 14 days.
Confido Difference

Confido Difference

Confido transforms your practice, boosting efficiency and patient engagement. Experience seamless improvements in workflow and interactions. Discover the Confido difference today.
Integrations

EHR and IVR integrations

We are committed to reducing your screen time by deeply integrating with your existing systems, so that you don’t have to learn another software.
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Integration

EHR and IVR integrations

We are committed to reducing your screen time hence we make sure we deeply integrate with your existing systems so that you don’t need to learn another software.
mango-integration-logoeclinicalworks-integration-logodrchrono-integration-logoathenahealth-integration-logoMDLand-integration-logomodmed-integration-logopracticefusion-integration-logoringcentral-integration-logodentrix-integration-logoallscripts-integration-logo3CX-integration-logo
mango-integration-logoeclinicalworks-integration-logodrchrono-integration-logoathenahealth-integration-logoMDLand-integration-logomodmed-integration-logopracticefusion-integration-logoringcentral-integration-logodentrix-integration-logoallscripts-integration-logo3CX-integration-logo
mango-integration-logoeclinicalworks-integration-logodrchrono-integration-logoathenahealth-integration-logoMDLand-integration-logomodmed-integration-logopracticefusion-integration-logoringcentral-integration-logodentrix-integration-logoallscripts-integration-logo3CX-integration-logo
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Safe & Reliable AI

Safe & Reliable AI

Our proprietary language model is built on thousands of real-life interactions, clicks, actions, and repetitive tasks performed by staff, surpassing the performance of current state-of-the-art LLMs. We work with the same vendors who power the safety and compliance stack for the world’s best generative AI companies.

All our workflows are co-built by best physicians and staff managers across the country, making them extremely reliable.
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What people say

Testimonials

Before Confido we would have to call every patient multiple days and multiple times in a row if they were not answering the calls. With Confido that has cut around 5 days worth calling to just 2 days
Christine Barnstein
Medical Receptionist, Stemmee Surgery Center
Confido’s solution has completely automated patient interactions for us. Now patients receive information right when they are thinking of reaching out to us. Hence, we have become more proactive and our patients love us for that.
Demetrio Aguila
MD FACS, CEO, Total Pain Solutions
Patient engagement is often overlooked, but Confido Health's workflows have transformed our approach by proactively communicating with patients, ensuring they feel cared for, listened to, and understood.
Jacob Zitterkopf
DDS MSD, CEO, Falcon Family Orthodontics
IVR systems are very robotic just not effective. With Confido we have almost freed our nurses and MAs from handling any calls. Now they attend when Confido triages. We hire fewer people because of them.
Confido User
Director of Operations, Nephrology Group in Dallas
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