Confido Health's Voice AI Assistant handles patient calls end-to-end, from scheduling to refills to payments, inside your EHR. Staff get hours back. Patients never wait on hold.
Listen to how Confido Health's dental AI receptionist handles a real patient scheduling call checking chair availability, applying your rules, and updating your PMS all without hold times.
Confido Health doesn't route calls or take messages. Your dental AI receptionist handles the full workflow from the patient's first word to the PMS update across every location, every day, including after hours.
Manages hygiene and restorative appointment scheduling based on chair type, provider availability, and location-specific rules. Handles inbound booking requests and outbound confirmations. Every update writes directly into your PMS.
Appointment Scheduling
When a patient cancels, the AI immediately works the waitlist reaching out to fill the open chair before the slot is lost. No staff intervention needed. Keeps utilization high across locations.
Revenue Recovery
Manages balance reminders, payment follow-ups, and outstanding statement outreach. Patients hear from your practice consistently not just when they're in the chair so collections happen faster.
Revenue Cycle
Proactively contacts patients due for cleanings, overdue for treatment, or inactive for 6+ months. Runs persistent outreach sequences across your full patient base without adding staff workload.
Outbound Campaigns
Checks eligibility and confirms coverage before the appointment. Routes complex cases to staff with full context. Reduces day-of surprises, denied claims, and front desk bottlenecks.
Pre-Visit Prep
Patients with dental pain, swelling, or trauma get guided into the right care pathway immediately. After-hours calls are always answered, triaged, and documented not sent to voicemail.
Urgent care
Measurable ROI within the first 60 to 90 days. Not a promise. A pattern.
Map your scheduling rules, workflows,
and EHR/PMS environment. Confido Health
adapts to how your organization already
operates.
Week 1â2
Connect directly to your EHR, PMS, and phone system. AI workflows go live with real-time read and write capabilities.
Week 3â5
Operational dashboards reveal performance across every location. Continuous improvement. Measurable ROI within 60 to 90 days.
Week 6+
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Have more questions? We'd love to help! You can email us at founders@confido.health
Confido Health's AI answers inbound calls, identifies the patient, understands what they need, and completes the task scheduling, rescheduling, confirming, or routing end-to-end. It checks chair availability and provider calendars in real time, applies your practice's scheduling rules, and writes the result directly into your PMS. Staff don't need to follow up.
Yes. Confido Health is configured around how dental practices actually operate chair types, hygiene vs. restorative blocks, provider-specific availability, multi-location rules, and insurance-based routing. This isn't a generic scheduling bot applied to dental. The workflows are purpose-built for dental operations.
No. Your dental AI receptionist handles the repetitive call volume scheduling, recalls, confirmations, billing inquiries so your front desk staff can focus on patients in the chair and complex cases that need a human. Most practices see the equivalent of 4-5 FTEs of capacity added without hiring.
Confido Health integrates bidirectionally with 40+ systems including Dentrix, Open Dental, CareStack, Eaglesoft, PlanetDDS, Curve Dental, Greyfinch, DSN, Mango, RingCentral, 3CX, and more. The AI reads patient data and writes outcomes back in real time.
A traditional dental answering service takes messages and routes calls. Confido Health completes the task. When a patient calls to reschedule, the AI checks chair and provider availability, applies your rules, updates the appointment in your PMS, and confirms with the patient in one call. No message pads. No callbacks. No open loops.
After-hours calls are always answered. Patients with dental pain, swelling, or trauma are guided into the right care pathway based on urgency and your practice's protocols. The call is triaged, documented, and escalated when clinical judgment is needed. Nothing goes to voicemail.
See how Confido Health's dental AI receptionist handles real patient calls, recovers cancellations, and fills your schedule across every location.
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