Confido Health's Voice AI Assistant handles patient calls end-to-end, from scheduling to refills to payments, inside your EHR. Staff get hours back. Patients never wait on hold.
Listen to Confido Health AI agent for healthcare handle a real patient call â natural voice, real-time EHR access, scheduling logic applied, task completed. Zero hold time.
Confido Health's Voice AI Assistant executes real workflows across your front, mid, and back office. Not call routing. Not voicemail. Complete task resolution.
New scheduling, rescheduling, cancellations, provider matching, waitlist backfills, and pre-visit instructions. All written directly into your EHR.
Inbound + Outbound
Refill requests, pharmacy coordination, status updates, and escalation to clinical staff when needed. Fewer interruptions for your care team.
Clinical Workflow
Balance inquiries, payment reminders, copay clarification, and payment plan outreach. Faster collections, fewer billing calls to staff.
Revenue Cycle
Preventive care reminders, annual visit recalls, missed care follow-ups, and re-engagement campaigns that fill chairs and improve retention.
Outbound Campaigns
Pre-visit eligibility checks, coverage confirmation, authorization follow-ups, and missing information resolution before the patient arrives.
Pre-Visit
Referral status inquiries, specialist scheduling, patient reminders, and follow-ups that close the loop on every referral sent.
Care Continuity
Measurable ROI within the first 60 to 90 days. Not a promise. A pattern.
Map your scheduling rules, workflows,
and EHR/PMS environment. Confido Health
adapts to how your organization already
operates.
Week 1â2
Connect directly to your EHR, PMS, and phone system. AI workflows go live with real-time read and write capabilities.
Week 3â5
Operational dashboards reveal performance across every location. Continuous improvement. Measurable ROI within 60 to 90 days.
Week 6+
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Have more questions? We'd love to help! You can email us at founders@confido.health
Our AI Receptionist work 24/7 instead of set hours like humans. Additionally, our AI can handle multiple calls simultaneously.
Chatbots handle text. IVR plays menu trees. Neither completes the task. AI voice agents for healthcare hold real conversations, access your EHR in real time, apply your scheduling and workflow rules, and resolve the request in one call. No transfers, no callbacks, no staff follow-up.
Yes. HIPAA compliant, SOC 2 Type I complete, Type II underway. U.S.-only data processing. BAA provided. Role-based access controls. Continuous monitoring. Data ownership stays with your organization. The virtual assistant in healthcare is built specifically for healthcare compliance requirements.
Confido Health doesn't replace your scheduling systems for healthcare. It handles the part they can't. Patients call, the AI books them into your EHR. Self scheduling in healthcare covers the portal. Confido Health covers the calls.
Yes, youâll have access to them in real time and in stored format for review and internal use.
4 to 6 weeks. Workflow mapping, EHR integration, AI configuration, and testing. No disruption to current operations. The ai receptionist for healthcare handles calls as soon as integration is live.
Your patients are calling right now. The question is whether AI picks up instantly or your front desk gets to it in 15-20 minutes. Book a demo and see the difference.
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