Announcing Our $10M Series A Funding! 🚀
Announcing Our $10M Series A Funding! 🚀
for care teams
Reimagining Healthcare Operations with AI‍
Our AI Agents save your staff at least 2 hours every day by handling routine tasks and giving your team more time to focus on patient care.
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IT works
Trusted by Leading Healthcare Providers Nationwide
Confido Health has enabled access for over 1 million patients, ensuring timely care and more meaningful interactions between providers and patients.
Our Approach
Problem
Staffing crisis
Industry is short by 6.5 million staff, excluding doctors, in 2023
High cost of operations
The shortage has led to constrained patient access, overworked staff, and reduced margins
how we help
Our Solution
Our AI Agents work 24/7 alongside your team, handling inbound and outbound calls, and keeping your EHR and PMS systems up to date. By supporting routine admin work, they free your staff to focus on delivering high-quality patient care.
AIÂ AGENTS
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Appointment management
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Payment collections
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Pre-op
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Post-op
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Chronic Care
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Care Gaps
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TCM
SDOH screening
How we do it
Our Solution
Confido Health powers both patient-facing and provider-facing operations with Voice AI Agents that handle calls and texts the way your team wants them managed. They update your EHR/PMS systems, follow your workflows, and ensure you only step in for the calls that truly need your attention. With expert-approved templates, our agents go live in under 30 days, minimizing staff effort and delivering measurable impact faster.
It works
Trusted and used daily by healthcare providers
Confido has automated 100,000+ hours worth manual tasks so far while recovering millions of dollars from lost revenues
Our Approach
Problem
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Staffing crisis
Industry is short by 6.5mn staff excluding the doctors in 2023.
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High cost of operations
Shortage had led to constrained patient access, tired workers and poor margins.
Our Approach
Our Solution
Our AI agents work 24/7 to handle your outbound & inbound calls, data entry work and unlocking new revenue opportunities going beyond your existing staffing constraints. This frees up your existing staff bandwidth to focus on providing high quality care to the patients.
AIÂ AGENTS
Appointment management
Payment collections
Pre-op
Post-op
Chronic Care
Care Gaps
TCM
SDOH screening
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Our Approach
How we do it
Confido built both patient-facing and provider-facing applications, powered by RPA and AI to smartly handle personalize interactions over calls/texts, complete data entry tasks and determine actions that need to be taken in sync with your EHR intelligently. Confido has built expert approved templates for various tasks which can be readily deployed within less than 30 days of implementation time ensuring we don’t demand dedicated staff time to go live.
Use cases
Discover How Our Solutions Are Transforming Healthcare
Appointment Management
Sara supports your front desk by handling scheduling, rescheduling, and cancellations through calls and voicemails, helping prevent missed calls and empty slots so your calendars stay full and your staff can focus on patients.
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Payment Collections
Sara works alongside your call center team on payment collections, taking care of follow-ups, reminders, and billing questions so your staff spends less time on calls and more time on patients.
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Pre and Post Operative Engagement
Ryan guides patients with pre-op instructions, tests, and clearances, then follows up post-discharge with education, medication reminders, and FAQs. By supporting what call centers and care teams spend hours on, Ryan ensures patients feel prepared before procedures and cared for after them.
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Close Care Gaps
Lilly identifies at-risk patients from EHR data, proactively scheduling screenings and wellness visits, ensuring no one slips through, and helping providers improve care quality and enhance reimbursements.
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Transitions of Care
Lilly engages patients with empathy after discharge, addressing concerns and motivating follow-up visits within 14 days, reducing the risk of missed care during critical recovery periods.
Confido Health Difference
Why Confido Health
Confido Health transforms your practice by giving staff more time and patients better access. With seamless workflows and natural interactions, our AI Agents deliver measurable results every day.
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Integrations
EHRÂ and IVRÂ integrations
We are committed to making adoption effortless by deeply integrating with your existing systems, so your staff never has to learn another platform.
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Integration
EHRÂ and IVRÂ integrations
We are committed to reducing your screen time hence we make sure we deeply integrate with your existing systems so that you don’t need to learn another software.
Safe & Reliable AI
Safe & Reliable AI
Our proprietary language model is built on thousands of real-life interactions, clicks, actions, and repetitive tasks performed by staff, surpassing the performance of current state-of-the-art LLMs. We work with the same vendors who power the safety and compliance stack for the world’s best generative AI companies.
All our workflows are co-built by best physicians and staff managers across the country, making them extremely reliable.
All our workflows are co-built by best physicians and staff managers across the country, making them extremely reliable.
What people say
Testimonials
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