You 24/7 AI Dental Receptionist

Free your front desk to focus on patients, not phone calls.

Handles inbound and outbound calls around the clock.

Books and manages hygiene and treatment schedules.

Handles recalls, reminders, and follow-ups across locations.

Integrates with Dentrix, OpenDental, CareStack, Eaglesoft & more.

No setup fees. HIPAA and SOC 2 compliant.

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What Makes Confido Health’s AI Dental Receptionist Different

Adapts to Your Dental Practice

From hygiene recalls and treatment scheduling to insurance verifications and patient reminders, Confido Health brings AI in dentistry to everyday operations so it feels like part of your team from day one.

Lightens Staff Load

Front desks are stretched thin managing calls, reschedules, and insurance questions. Confido Health handles these repetitive tasks so your team can focus on patients in the chair.

Seamless PMS Integration

Connects directly with 40+ dental PMS and phone systems, including Dentrix, OpenDental, CareStack, and Eaglesoft, syncing schedules and patient data without extra work.

Consistently Reliable

Delivers reliability you can trust and warmth patients can feel. Every call is clear, caring, and consistent, supporting 20+ languages and regional accents.

How Confido Health’s AI Dental Receptionist Transforms Your Front Desk

Answers Every Call, Every Time

No more voicemails or missed patients. Confido Health answers instantly, handling new inquiries, hygiene recalls, treatment questions, and same-day emergencies.

Brings Order to Scheduling

Manages hygiene recalls, new appointments, and last-minute reschedules with complete accuracy. Keeps every chair filled and your front desk organized.

Simplifies Insurance and Intake

Collects insurance details, verifies coverage, and confirms eligibility before visits. Reduces hold time and staff back-and-forth with patients and payors.

Manages Patient Follow-Ups

Follows up after procedures, shares care reminders, and sends feedback requests to improve retention and patient satisfaction across all locations.

Reduces Costs, Boosts Efficiency

Takes over admin tasks so your staff can focus on care. Trusted AI in dentistry, improving patient experience and operations.

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What Our Customers Say

“IVR systems are very robotic, just not effective. With Confido Health, we have almost freed our nurses and MAs from handling any calls. Now they attend when Confido Health triages. We hire fewer people because of them.”

Chief Operating Officer

Large Dental Group

“Patient engagement is often overlooked, but Confido Health’s workflows have transformed our approach by proactively communicating with patients, ensuring they feel cared for, listened to, and understood.”

Chief Executive Officer

Falcon Family Orthodontics and Life OPD

“Confido Health’s solution has completely automated patient interactions for us. Now, patients receive information right when they are thinking of reaching out to us. Hence, we have become more proactive, and our patients love us for that.”

Chief Executive Officer

Specific Orthodontic Group

How Confido Health Works?

What are the work timings of your AI agents?

Our agents work 24/7 instead of set hours like humans. Additionally, our AI can handle multiple calls simultaneously.

What happens when your agent doesn't know the answer to questions asked by patients?

Our agent will quickly forward the call to the relevant staff member's extension. During office hours, depending on the emergency, it will either forward the call to 911 or record the conversation for a staff member to review the next day. While this rarely happens due to our AI being well-trained, it ensures that all scenarios are appropriately handled.

Can the AI support different languages like Spanish, Mandarin etc?

Yes, we currently support more than 20 popular languages and accents. Additionally, we can cover any requested language and accent to meet your specific needs.

Can we customize the workflows you provide to suit our practice needs?

Yes, we can customize them to fit your practice needs. While this may slightly increase the implementation time, we can certainly accommodate it.

Can we access the call/message transcripts for quality analysis?

Yes, you’ll have access to them in real time and in stored format for review and internal use.

Is it compulsory to have recorded calls for you to implement?

Before implementation, we conduct a free call analysis to determine where to focus, so we do need the recordings. If you don’t already have them, we can set up the recording system for you and then start the implementation.