Confido Health completes the request on the call, scheduling, refills, payments, prior auth, then handles the revenue work most tools never touch.
Listen to a real patient call. Confido Health sounds warm and natural, then does the part that matters, finishing the request on the call instead of leaving it for your front desk to pick up.
Talkie answers routine calls and passes the rest to your front desk. Confido Health completes the request on the call and runs the revenue work behind it, prior auth, denials, collections. Here is how the two compare.
Measurable ROI within the first 60 to 90 days. Not a promise. A pattern.
Confido Health's Voice AI Assistant executes admin workflows across your front, mid, and back office. No call routing. No voicemails. Just completed task and more time for your staff to focus on patient care.
New scheduling, rescheduling, cancellations, provider matching, waitlist backfills, and pre-visit instructions. All written directly into your EHR.
Inbound + Outbound
Captures medication-related requests and routes them to the appropriate care team for review and follow-up. Confido Health does not approve, prescribe, dispense, sell, or fulfill medications.
Care Team Handoff or Admin Workflow
Balance inquiries, payment reminders, copay clarification, and payment plan outreach. Faster collections, fewer billing calls to staff.
Revenue Cycle
Preventive care reminders, annual visitrecalls, missed care follow-ups, and
re-engagement campaigns that fill chairs andimprove retention.
Outbound Campaigns
Pre-visit eligibility checks, coverage confirmation, authorization follow-ups, and missing information resolution before the patient arrives.
Pre-Visit
Referral status inquiries, specialist scheduling, patient reminders, and follow-ups that close the loop on every referral sent.
Care Continuity
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End-to-end workflow execution is not the same as answering a call. Here is how Confido Health compares when it matters most for multi-location healthcare groups.
IVR systems are very robotic, just not effective. With Confido Health we have almost freed our nurses and MAs from handling any calls. Now they attend when Call Sara triages. We hire fewer people because of them.
We were losing patients because of phone calls, and our front desk team was trying to do three or four things at once. With Confido Health, we reduced missed calls by 56% and took pressure off the team. Now, when the phones are not constantly ringing, our team can focus more on the patients already in the office.
Map your scheduling rules, workflows,
and EHR/PMS environment. Confido Health
adapts to how your organization already
operates.
Week 1â2
Connect directly to your EHR, PMS, and phone system. AI workflows go live with real-time read and write capabilities.
Week 3â5
Operational dashboards reveal performance across every location. Continuous improvement. Measurable ROI within 60 to 90 days.
Week 6+
Have more questions? We'd love to help! You can email us at founders@confido.health
Talkie is a healthcare voicebot for the medical front desk. It answers routine calls and routes or collects the rest for staff to handle. Confido Health completes the request on the call and runs the revenue work behind it, prior auth, denials, and collections, so less lands back on your team.
Yes. Beyond scheduling, refills, and reminders, Confido Health runs prior auth, denials, and collections. Talkie's scope centers on front-desk patient calls and does not extend into the revenue cycle.
Confido Health is configured to how your group actually runs, your call flows, scheduling rules, and routing, and set up by a forward-deployed team, rather than a pre-trained voicebot you adopt as-is.
About 30 days. Your workflows are configured and integrated with your EHR or PMS by our team, so you get a setup built for your group rather than a standard one switched on in days.
Pricing is scoped to your operation, the locations, specialties, and workflows you want Confido Health to run. Book a demo for a quote built around your group.
Yes. Confido Health is a natural, human-like AI Voice Assistant that handles real patient conversations. Listen to a live call on this page and judge the tone and timing for yourself.
No. Confido Health supports administrative communication workflows such as call handling, appointment scheduling, reminders, routing, and patient access. Confido Health does not provide diagnosis, treatment, telehealth, medical advice, or prescription fulfillment.
No. Confido Health does not approve, prescribe, dispense, sell, or fulfill medications. If a medication-related request is captured, it is routed to the healthcare providerâs authorized team for review and follow-up.
Confido Health is designed for healthcare organizations and supports HIPAA-aligned workflows under the appropriate Business Associate Agreement. Patient data and PHI are governed by the applicable BAA and customer configuration.
No. Confido Health is not affiliated with, endorsed by, or sponsored by Talkie AI. All third-party trademarks belong to their respective owners. Comparison information is for general informational purposes and should be validated before purchase.
See how Confido Health handles real patient calls, completes real workflows,and delivers measurable outcomes for organizations like yours.
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