Confido Health's Voice AI Assistant handles patient calls end-to-end, from scheduling to refills to payments, inside your EHR. Staff get hours back. Patients never wait on hold.
Listen to a live call. Confido Health's AI Voice Assistant calls a patient inactive for 14 months, reconfirms insurance, and books the return visit before hanging up. Revenue, recovered on one call.
AI-powered patient recall and patient reactivation software that reminds patients due for care and recovers the ones who drifted. Calls and texts. Every location. Every language.
Patients overdue for annual visits, screenings, and chronic condition follow-ups get called and booked. Population health stops depending on staff bandwidth.
CARE GAPS CLOSED
Every no-show gets a recovery call before the patient drifts. The visit gets rebooked while the window is still open.
NO-SHOWS RECOVERED
Recall outreach targets by location, provider, and condition. Every site runs recall the same way, at any volume.
BY LOCATION, BY PROVIDER
Patients inactive beyond your threshold get flagged from the EHR and called back to care, tied to seasonal and condition triggers.
DORMANT CHARTS CALLED
Patients who left treatment plans incomplete get structured re-engagement. Revenue already diagnosed stops walking away.
PLANS COMPLETED
Returning patients get coverage reconfirmed and the first visit booked in one call. No "call us back to schedule."
BOOKED ON THE CALL
End-to-end workflow execution is not the same as answering a call. Here is how Confido Health compares when it matters most for multi-location healthcare groups.
IVR systems are very robotic, just not effective. With Confido Health we have almost freed our nurses and MAs from handling any calls. Now they attend when Call Sara triages. We hire fewer people because of them.
We were losing patients because of phone calls, and our front desk team was trying to do three or four things at once. With Confido Health, we reduced missed calls by 56% and took pressure off the team. Now, when the phones are not constantly ringing, our team can focus more on the patients already in the office.
Measurable ROI within the first 60 to 90 days. Not a promise. A pattern.
Map your scheduling rules, workflows,
and EHR/PMS environment. Confido Health
adapts to how your organization already
operates.
Week 1â2
Connect directly to your EHR, PMS, and phone system. AI workflows go live with real-time read and write capabilities.
Week 3â5
Operational dashboards reveal performance across every location. Continuous improvement. Measurable ROI within 60 to 90 days.
Week 6+
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Have more questions? We'd love to help! You can email us at founders@confido.health
Confido Health is an AI Voice Assistant that works as a patient recall system across every location. It calls patients due for preventive care, annual visits, and chronic condition follow-ups, recovers missed appointments, and books the return visit on the same call. Recall stops being the task your staff gets to last.
Practices searching for automated patient recall get AI-driven outreach with Confido Health. The AI runs recall campaigns by location, provider, and condition, makes multi-attempt calls in the patient's language, and books directly into your schedule. Practices see 20 to 35% higher rebooking rates with structured recall campaigns.
Most recall and reminder software sends texts and waits. Confido Health calls. As recall management software, the AI has the conversation: it answers the patient's questions, verifies coverage, and books the appointment in one touch. Reminders create awareness. Conversations create bookings.
Yes. Confido Health works as patient reactivation software built to reactivate inactive patients at scale. The AI identifies patients inactive beyond your threshold, calls them with seasonal or condition-specific outreach, reconfirms insurance, and books the return visit. One dental group recovers over $40K in monthly revenue this way.
To reactivate lapsed patients, three things matter: reaching them by phone rather than another ignored text, removing friction by booking on the call, and persisting with multi-attempt sequences. Confido Health runs all three, and practices reduce their dormant patient pool by 40% within 6 months.
Yes. For dental groups, Confido Health works as patient recare software connected to your PMS, running hygiene recare, unfinished treatment follow-ups, and reactivation across every location. It also runs as preventive care reminder software for medical groups, with the same engine behind both. Deployment takes 4 to 6 weeks.
No. Confido Health supports administrative communication workflows such as call handling, appointment scheduling, reminders, routing, and patient access. Confido Health does not provide diagnosis, treatment, telehealth, medical advice, or prescription fulfillment.
No. Confido Health does not approve, prescribe, dispense, sell, or fulfill medications. If a medication-related request is captured, it is routed to the healthcare providerâs authorized team for review and follow-up.
Confido Health is designed for healthcare organizations and supports HIPAA-aligned workflows under the appropriate Business Associate Agreement. Patient data and PHI are governed by the applicable BAA and customer configuration.
See how Confido Health calls patients due for care, wins back the ones who drifted, and books the return visit.
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