Announcing Our $10M Series A Funding! 🚀
24/7 Scheduling, Zero Missed Calls
AI-powered Appointment Management
Never miss a patient call or leave calendars half-empty.
Confirms appointments and fills open slots quickly.
Natural-tone AI receptionist that patients trust.
Deep integrations with 40+ EHRs, PMS & phone systems.
No setup fees. HIPAA Compliant. SOC 2 Compliant.
Talk to Our Experts
Experience a Real AI-Patient Call
Trusted By
Why Choose Confido Health for Scheduling?
Purpose-Built for Healthcare
Confido Health focuses on scheduling for healthcare, tuned to provider calendars, visit types, locations, and payer rules.
Works Across Specialties
Confido Health brings consistency to scheduling across specialties and care settings, helping teams stay organized, reduce no-shows, and deliver a smoother patient experience.
Automation Across Workflows
Confido Health Automates pre-visit intake, eligibility checks, confirmations, waitlist fill, reschedule flows, and post-visit follow-ups that keep calendars full.
Real-Time Performance Analytics
Confido Health tracks answered calls, booking rates, no-show risk, and handoffs. Improves outcomes with built-in insights.
Why Care Teams Love Confido Health?
Built for Clinical Teams
We deeply understand healthcare workflows. Confido Health aligns scheduling rules with provider preferences, visit types, and location hours.
Real World Impact
Confido Health Frees staff from phones and give them 2+ hours back daily. Automates smart reminders and rescheduling cut no-shows by 50%.
Scales Without Extra Staff
Confido Health handles thousands of inbound and outbound scheduling tasks efficiently across every location, no new staff required.
Language, Location Ready
We supports 20+ languages, smart call routing to the right clinic, and location-level logic that respects local calendars.
Secure, Live 24/7
We are HIPAA and SOC 2 compliant with 24/7 uptime and real-time visibility into every interaction.
What Our Customers Say
How Confido Health Works?
What are the work timings of your AI Receptionist?
Our AI Receptionist work 24/7 instead of set hours like humans. Additionally, our AI can handle multiple calls simultaneously.
What happens when your AI Receptionist doesn't know the answer to questions asked by patients?
Our AI will quickly forward the call to the relevant staff member's extension. During office hours, depending on the emergency, it will either forward the call to 911 or record the conversation for a staff member to review the next day. While this rarely happens due to our AI being well-trained, it ensures that all scenarios are appropriately handled.
Can the AI support different languages like Spanish, Mandarin etc?
Yes, we currently support more than 20 popular languages and accents. Additionally, we can cover any requested language and accent to meet your specific needs.
Can we customize the workflows you provide to suit our practice needs?
Yes, we can customize them to fit your practice needs. While this may slightly increase the implementation time, we can certainly accommodate it.
Can we access the call/message transcripts for quality analysis?
Yes, you’ll have access to them in real time and in stored format for review and internal use.
Is it compulsory to have recorded calls for you to implement?
Before implementation, we conduct a free call analysis to determine where to focus, so we do need the recordings. If you don’t already have them, we can set up the recording system for you and then start the implementation.
EHRÂ and IVR
Integrations
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EHRÂ and IVRÂ integrations
Let’s Simplify Care Workflows
Talk to our experts and see Confido Health in action.
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