AI agents for healthcare operations
Confido Health answers every patient call and completes the task end to end, so staff save hours daily and patients never wait on hold.
A message taken is still a task for your staff. Confido Health carries the request all the way to a finished record.
No number porting and no new phone system. Calls, texts and after-hours overflow route straight in.
Your scheduling rules, your protocols and your payer logic decide what happens next.
The EHR and PMS update as the call ends, so nobody retypes a booking or a coverage check.
Anything outside a configured flow goes to your team with the full context attached.
Our workflows
Scheduling rules, intake questions and payer logic are not the same in a dental group and a nephrology practice. The assistant is configured against yours before it takes a single call.
Working in a specialty that is not listed? It gets configured in the same rollout.
Deep integrations
A logo is not an integration. Confido Health reads the schedule, checks coverage, books the visit and writes the note back, in the record your team opens every morning.
EHR and practice management
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Dental practice management
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Phone systems
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Customer stories
of roughly 20,000 weekly calls handled automatically
“We get about 20,000 phone calls each week. Confido Health is able to handle 40% of those calls automatically.”
Srinivas Danda, Chief Operating Officer
Dallas Renal Group
“We're losing patients because of phone calls. Confido Health came in to not just help us reorganize the system but alleviate the pressure of the front desk.”
Maria Felipe, Senior Operations Manager
Alpha Dental
“Our hospital's investment in Confido Health's AI has been an excellent decision.”
Richard Perrotti, Vice President
York Hospital
Patient data is handled to HIPAA standards across every workflow and every connected system.
Expert-approved templates are configured to your protocols and connected to your stack without a rip and replace.
You set what the assistant may complete on its own and what goes to a person. It does not diagnose, prescribe or give medical advice.
No. Confido Health answers on the numbers and lines you already publish, so nothing changes for patients or staff.
Your EHR and practice management system, including athenahealth, eClinicalWorks, NextGen, ModMed, Dentrix and Open Dental among others.
Anything outside a configured flow is handed to your team with the context from the conversation already attached.
Under 30 days. Templates are configured to your protocols, tested against your workflows, then connected to your stack.
No. Confido Health supports administrative communication only. It does not diagnose, prescribe or provide medical advice.
Yes. Nights, weekends and overflow are covered on the same lines, so calls are resolved instead of going to voicemail.
We will walk through how Confido Health completes it end to end, in your systems, on a live call.
Confido Health is an AI-powered healthcare communication and workflow automation platform. Confido Health is not a pharmaceutical product, dietary supplement, CBD product, herbal remedy, pharmacy, telehealth provider, or medical advice service.
Copyright 2026 Confido Health, Inc. All rights reserved.
