Solutions

One AI Assistant for every admin workflow.

From the first patient call to the closed-out claim, Confido Health handles patient calls, completes the task, and writes it back into the systems you already run.

3.3 M+

Patients reached

97%

Patient satisfaction

50%

Fewer no-shows

Trusted by 1500+ dental and healthcare sites nationwide

SOLUTIONS FOR HEALTHCARE OPERATIONS

Find the solution built for your team.

Filter by where it works across your front, mid, and back office.

Front office

Patient access

AI-Powered Front Office for Healthcare

Answer every inbound call, book and confirm visits, and write each outcome into your EHR. The front desk stops drowning in the phone.

Patient access

Scale & Growth

Patient Access, Answered Around the Clock

Scheduling, new-patient capture, and triage that reaches a real conversation, never voicemail or hold music, 24/7.

Front office

Patient access

Appointment Management Across Locations

Schedule, reschedule, confirm, and cancel across providers and locations, with the waitlist backfilled proactively.

Front office

Revenue cycle

Care coordination

Insurance Verification Before the Visit

Eligibility and benefits verified before the visit, so patients walk into every appointment with clean coverage.

Revenue cycle

Revenue Cycle Management

Balance questions, billing explanations, and outstanding-balance follow-up handled in plain language, without pressure.

Revenue cycle

Care coordination

Prior Authorization, Handled End-to-End

Initiate, submit, and track authorizations with the payer so approvals land before the visit, not after.

Care coordination

Prescription Refills Without the Phone Tag

Refill intake and pharmacy coordination, with anything clinical routed to the right person on your team.

Care coordination

Patient access

Referral Management That Closes the Loop

Track referral status, schedule with specialists, and close the loop so fewer referrals fall through the cracks.

Patient access

Scale & Growth

Patient Recall for Preventive Care

Reach due and overdue patients for preventive and annual care, and book them in the same conversation.

Scale & Growth

Patient access

After-hours Coverage, Always On

Nights, weekends, and holidays answered with the same accuracy as business hours. Zero unattended voicemails.

Patient access

Scale & Growth

Patient Reactivation for Lapsed Patients

Re-engage lapsed patients with timely outreach and get them back on the schedule without adding front-desk work.

Front office

Revenue cycle

Operational Intelligence from Every Call

Every call becomes structured data, so leaders see what patients call about and where the front desk bottlenecks.

Front office

Patient access

AI-Powered Front Office for Healthcare

Answer every inbound call, book and confirm visits, and write each outcome into your EHR. The front desk stops drowning in the phone.

Front office

Patient access

Appointment Management Across Locations

Schedule, reschedule, confirm, and cancel across providers and locations, with the waitlist backfilled automatically.

Front office

Revenue cycle

Care coordination

Insurance Verification Before the Visit

Eligibility and benefits verified before the visit, so staff walk into every appointment with clean coverage.

Front office

Revenue cycle

Operational Intelligence from Every Call

Every call becomes structured data, so leaders see what patients call about and where the front desk bottlenecks.

Front office

Patient access

AI-Powered Front Office for Healthcare

Answer every inbound call, book and confirm visits, and write each outcome into your EHR. The front desk stops drowning in the phone.

Patient access

Scale & Growth

Patient Access, Answered Around the Clock

Open scheduling, new-patient capture, and triage that reaches a real conversation, never voicemail, day or night.

Front office

Patient access

Appointment Management Across Locations

Schedule, reschedule, confirm, and cancel across providers and locations, with the waitlist backfilled automatically.

Care coordination

Patient access

Referral Management That Closes the Loop

Track referral status, schedule with specialists, and close the loop so fewer referrals fall through the cracks.

Patient access

Scale & Growth

Patient Recall for Preventive Care

Reach due and overdue patients for preventive and annual care, and book them in the same conversation.

Scale & Growth

Patient access

After-hours Coverage, Always On

Nights, weekends, and holidays answered with the same accuracy as business hours. Zero unattended voicemails.

Patient access

Scale & Growth

Patient Reactivation for Lapsed Patients

Re-engage lapsed patients with timely outreach and get them back on the schedule without adding front-desk work.

Front office

Revenue cycle

Care coordination

Insurance Verification Before the Visit

Eligibility and benefits verified before the visit, so staff walk into every appointment with clean coverage.

Revenue cycle

Revenue Cycle AI for Billing and Balances

Balance questions, billing explanations, and outstanding-balance follow-up handled in plain language, without pressure.

Revenue cycle

Care coordination

Prior Authorization, Handled End to End

Initiate, submit, and track authorizations with the payer so approvals land before the visit, not after.

Front office

Revenue cycle

Operational Intelligence from Every Call

Every call becomes structured data, so leaders see what patients call about and where the front desk bottlenecks.

Front office

Revenue cycle

Care coordination

Insurance Verification Before the Visit

Eligibility and benefits verified before the visit, so staff walk into every appointment with clean coverage.

Revenue cycle

Care coordination

Prior Authorization, Handled End to End

Initiate, submit, and track authorizations with the payer so approvals land before the visit, not after.

Care coordination

Prescription Refills Without the Phone Tag

Refill intake and pharmacy coordination, with anything clinical routed to the right person on your team.

Care coordination

Patient access

Referral Management That Closes the Loop

Track referral status, schedule with specialists, and close the loop so fewer referrals fall through the cracks.

Patient access

Scale & Growth

Patient Access, Answered Around the Clock

Open scheduling, new-patient capture, and triage that reaches a real conversation, never voicemail, day or night.

Patient access

Scale & Growth

Patient Recall for Preventive Care

Reach due and overdue patients for preventive and annual care, and book them in the same conversation.

Scale & Growth

Patient access

After-hours Coverage, Always On

Nights, weekends, and holidays answered with the same accuracy as business hours. Zero unattended voicemails.

Patient access

Scale & Growth

Patient Reactivation for Lapsed Patients

Re-engage lapsed patients with timely outreach and get them back on the schedule without adding front-desk work.

Works inside your stack

Connected to the dental systems you already run.

Confido Health writes into your EHR/PMS and answers on your phone system. Your workflows stay the same. They just run faster.

40+ live integrations across EHR, PMS, and telephony.

Explore all integrations

Enterprise-grade by default

Healthcare-grade security, built in.

Confido Health meets the bar enterprise healthcare requires, and goes live without a rip-and-replace.

HIPAA compliant

Patient data handled to HIPAA standards across every workflow and integration.

SOC 2 Type II

Independently audited controls for security, availability, and confidentiality.

Live in 4 to 6 weeks

Confido Health connects to your stack and goes live without a rip-and-replace.

ROI in 60 to 90 days

Measurable impact on capacity, access, and revenue within the first quarter.

Questions, answered

What healthcare teams ask first.

Will it work across all of our locations?

Yes. Confido Health answers on your existing phone lines across every location, routing and booking by provider, office, and schedule, with rules configured per site.

Does it integrate with our EHR and PMS?

Yes. Confido Health connects with 40+ medical, dental, specialty, and telephony systems, reading and writing directly inside your EHR and PMS so every completed task is reflected in your source of truth.

What happens when a call needs a human?

The AI Voice Assistant transfers the call warmly to your staff with full context, so patients never repeat themselves. Your team stays in control of every escalation path.

Is Confido Health HIPAA compliant?

Yes. Confido Health is HIPAA compliant and SOC 2 Type II certified, with enterprise-grade safeguards for patient data at every step.

See it answer a call in 30 minutes.

Bring a workflow that eats your staff time. We will walk you through how Confido Health completes it, step by step.