Insurance eligibility verification

Insurance eligibility verification software

(Every patient checked before the visit.)

Every patient's eligibility, benefits, copays and deductibles checked before each visit, and coverage rechecked every time.

  • Checks eligibility and benefits before every visit
  • Rechecks coverage each time, because plans change
  • Sorts out primary and secondary plans, and who pays first
  • Contacts patients when coverage has lapsed
3500+
providers trust us
60+
EHR & PMS integrations
4
weeks to go-live
X
security standards
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1,500+ medical & dental providers trust Confido Health

DEMO CALL

Many workflows, including Voice AI

Listen to how Confido Health handles a real patient call—from scheduling to EHR updates—without putting anyone on hold.

WHY HEALTHCARE PRACTICES NEED AN AI RECEPTIONIST

Your front desk is overwhelmed. Your patients are waiting.

(and your revenue is walking out the door.)

35%

per patient on payer portals
Front-desk teams can spend about 20 minutes a patient checking coverage.

55%

Coverage changes between visits
 A plan that was active last time may not be today. If nobody rechecks, the claim comes back.

$10k’s

Secondary plans and limits slip
Who pays first? How many visits are left? Unclear answers turn into rework after the visit.

HOW CONFIDO HEALTH WORKS

How Confido Health verifies every visit

(end to end, inside your EHR.)

Confido Health isn't limited to the front, mid, or back office. It operates proactively, independently, and finishes entire workflows, integrating with your existing EHR and PMS.

Connect your systems.

Works inside your EHR and PM, with no migration. Your rules and payer quirks are set up once.

Every visit checked.

Eligibility, benefits, copays and deductibles checked before each visit.

Gaps fixed early.

If coverage lapses, the patient is contacted by call, text or email. Results go to the chart.

Want to talk?

See how Confido Health handles real patient calls and completes tasks inside your EHR.

FEATURED PARTNERS

Hear from our customers

Our impact

Measurable ROI from day one

Confido Health isn't limited to the front, mid, or back office. It operates proactively, independently, and finishes entire workflows, integrating with your existing EHR and PMS.

4+

FTEs work equivalent

+15%

monthly revenue uplift

+20%

Revenue collections

50%

Reduction of no-shows

GETTING STARTED

Live in weeks, not months.

(Working with our forward deployed engineer)

No rip-and-replace. No disruption to your existing operations.

01

Discovery & configuration

Map your scheduling rules, workflows, and EHR/PMS environment. Confido adapts to how your organization already operates.
Workflow mapping
Scheduling rules
WEEK 1–2

02

Integration & deployment

Connect directly to your EHR, PMS, and phone system. Workflows go live with real-time read and write.
EHR write-back
Phone routing
WEEK 3–5

03

Impact & optimization

Operational dashboards reveal performance across every location, with continuous improvement.
Dashboards
ROI in 60–90 days
WEEK 6+

How EHR Integration Works

Purpose-built for 50+ healthcare systems

By integrating with the EHR, IVR, and other systems at the heart of your operation, Confido Health brings purpose-built AI agents into your existing workflows, seamlessly.

FAQs

Common questions, clear answers.

(what healthcare teams really want to know.)

01

We already run eligibility checks in our PM. Why add this?

Confido Health rechecks coverage before every visit, sorts out primary and secondary plans, flags visit limits and contacts patients whose coverage has lapsed.

02

Which payers do you cover?

Answer to come from your team.

03

What happens when a check needs a call to the payer?

Answer to come from your team.

04

Which systems do you integrate with?

60+ EHR, PMS and phone systems, including athenahealth, eClinicalWorks, Epic, ModMed and NextGen. If yours isn't listed, ask us.

05

How long until we're live?

Most practices go live in 4 weeks. Your team sets the rules; Confido Health handles setup and testing.

Verify every patient before they arrive.