Your 24/7 Medical AI Receptionist

Take calls off your front desk so they can focus on patients

Reduces admin workload by 70%.

Books, reschedules, and confirms appointments

Manages reminders, follow-ups, and cancellations

Integrates with 40+ EHR, PMS, and phone systems

HIPAA and SOC 2 compliant, no setup fees.

Talk to Our Experts

Document

Experience a Real AI-Patient Call

Patient Call Demo

Trusted By

What Makes Confido Health AI Receptionist Different?

Adapts to Your Practice

Every medical office, clinic, and specialty operates differently. Confido Health fits into your existing workflows, systems, and patient communication style so it feels like part of your team from day one.

Supports, Not Replaces Your Team

Confido Health works hand in hand with your front desk, taking care of calls, scheduling, and reminders so your staff can focus on patients in person.

Built for Busy Practices

From AI-driven medical appointment scheduling to follow-ups and pre-visit checks, Confido Health manages it all accurately and keeps every patient interaction on track.

Consistently Reliable

Confido Health delivers reliability you can trust and warmth patients can feel. Every call is clear, caring, and consistent from day one.

How Confido Health’s AI Medical Receptionist Streamlines Your Front Desk

Takes Every Call, Every Time

From new patient inquiries to follow-up questions, Confido Health answers instantly, triages intelligently, and connects patients to the right resource with zero hold music or missed calls.

Brings Order to Scheduling

Manages new appointment scheduling, reschedules, and cancellations on its own, following your clinic’s exact availability and rules. Patients get instant confirmation, and your staff stays focused on care.

Handles Insurance and Intake

Collects insurance details, verifies coverage, and confirms visit readiness before patients arrive, saving hours of front-desk coordination.

Manages Post-Visit Communication

Sends reminders, care instructions, and feedback requests automatically. Keeps every patient informed, engaged, and coming back.

Reduces Costs, Boosts Efficiency

Replaces repetitive admin work with intelligent scheduling for healthcare that’s faster, more accurate, and fully integrated with your existing systems.

Book a demo

What Our Customers Say

“IVR systems are very robotic, just not effective. With Confido Health, we have almost freed our nurses and MAs from handling any calls. Now they attend when Confido Health triages. We hire fewer people because of them.”

Chief Operating Officer

Large Renal Group

“Patient engagement is often overlooked, but Confido Health’s workflows have transformed our approach by proactively communicating with patients, ensuring they feel cared for, listened to, and understood.”

Chief Executive Officer

Falcon Family Orthodontics and Life OPD

“Confido Health’s solution has completely automated patient interactions for us. Now, patients receive information right when they are thinking of reaching out to us. Hence, we have become more proactive, and our patients love us for that.”

Chief Executive Officer

Total Pain Solutions

How Confido Health Works?

What are the work timings of your AI Receptionist?

Our AI Receptionist work 24/7 instead of set hours like humans. Additionally, our AI can handle multiple calls simultaneously.

What happens when your AI Receptionist doesn't know the answer to questions asked by patients?

Our AI will quickly forward the call to the relevant staff member's extension. During office hours, depending on the emergency, it will either forward the call to 911 or record the conversation for a staff member to review the next day. While this rarely happens due to our AI being well-trained, it ensures that all scenarios are appropriately handled.

Can the AI support different languages like Spanish, Mandarin etc?

Yes, we currently support more than 20 popular languages and accents. Additionally, we can cover any requested language and accent to meet your specific needs.

Can we customize the workflows you provide to suit our practice needs?

Yes, we can customize them to fit your practice needs. While this may slightly increase the implementation time, we can certainly accommodate it.

Can we access the call/message transcripts for quality analysis?

Yes, you’ll have access to them in real time and in stored format for review and internal use.

Is it compulsory to have recorded calls for you to implement?

Before implementation, we conduct a free call analysis to determine where to focus, so we do need the recordings. If you don’t already have them, we can set up the recording system for you and then start the implementation.