EHR / EMR · Healthcare

Confido Health, working inside Epic.

  • Answers every patient call and completes the task inside your PMS
  • Books, reschedules, and confirms appointments
  • Manages recall, follow-ups, and cancellations across locations

See Epic + Confido Health live

Book a 30-minute demo on your own Epic workflows.

Trusted by 1500+ dental and healthcare sites nationwide

Integration in action

Workflow categories Confido Health runs inside Epic.

Appointment Management

Book, reschedule, and confirm across providers, written into Epic.

Insurance Verification

Eligibility and benefits verified against the chart before the visit.

Prescription Refills

Refill intake and pharmacy coordination, routed and logged in Epic.

Payment Management

Balance questions and billing follow-up tied to the patient record.

Referral Management

Track referrals and schedule specialists, closing the loop in Epic.

Patient Recall

Reach due and overdue patients and book them straight into Epic.
How it works

Live on Epic in four steps.

Connect

of calls go unanswered at peak hours, sending patients to voicemail or to a competitor.
01

Configure

of calls go unanswered at peak hours, sending patients to voicemail or to a competitor.
02

Go live

of calls go unanswered at peak hours, sending patients to voicemail or to a competitor.
03

Measure

of calls go unanswered at peak hours, sending patients to voicemail or to a competitor.
04
Measured impact

What Epic groups see in the first quarter.

Outcomes Confido Health delivers inside Epic, measured across live deployments.

60%

fewer no-shows

4.5 hrs

saved per provider daily

95%

workflow success

<1 min

response time

See it answer a call in 30 minutes.

Bring a workflow that eats your front desk. We will show Confido Health complete it, live, inside your stack.
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Confido Health is an AI-powered healthcare communication and workflow automation platform. Confido Health is not a pharmaceutical product, dietary supplement, CBD product, herbal remedy, pharmacy, telehealth provider, or medical advice service. We do not sell, dispense, distribute, or promote prescription drugs, supplements, controlled substances, or regulated health products.